Legal

Terms of Service

Draft policy, under review

5 sections contain details that must be confirmed by LVL Performance LLC before this policy is final.

Last updated: Draft, not yet published

01About these terms

These Terms of Service govern your use of the LVL Performance website and our online coaching services provided by LVL Performance LLC, registered in Sharjah Media City (Shams) Free Zone (Trade Licence Number 2647875.01). By using our website or services you agree to these terms.

02Our services

We provide online health and lifestyle coaching and consultancy, including online fitness coaching, health and lifestyle coaching, and wellness and nutrition guidance. All services are delivered remotely. We do not operate a physical gym or clinic.

The specific scope, duration and price of your coaching will be agreed with you before you start.

To confirm before publication

  • Confirm how coaching packages, scope and pricing are presented and agreed with clients (for example, a written proposal or order form).

03Not medical advice

Our services are for general coaching, education and lifestyle guidance only. We are not a medical or healthcare provider and do not diagnose, treat, cure or prevent any disease or medical condition. Our guidance is not a substitute for advice from a qualified healthcare professional.

You should consult a doctor before starting any new exercise or nutrition programme, especially if you have a medical condition, injury, are pregnant, or take medication.

04Your responsibilities

  • You must be at least 18 years old, or have consent from a parent or guardian.
  • You agree to provide accurate information about your health, fitness and lifestyle.
  • You participate in any physical activity voluntarily and at your own risk, and should stop and seek medical advice if you feel unwell.
  • You are responsible for following guidance safely and within your own capabilities.

To confirm before publication

  • Confirm the minimum age for clients.

05Payments

Fees for coaching services are communicated before purchase. Payment terms, billing frequency and accepted payment methods will be stated at the time you purchase a service.

To confirm before publication

  • Confirm your payment methods, payment provider, currency, billing schedule (one-off or recurring) and whether VAT applies.

06Results

Individual results vary and depend on many factors, including your effort, consistency, health and circumstances. We do not guarantee any specific outcome.

07Intellectual property

All programmes, materials and content we provide are owned by us or our licensors and are for your personal use only. You may not copy, share or resell them without our written permission.

08Limitation of liability

To the maximum extent permitted by UAE law, we are not liable for any injury, loss or damage arising from your use of our services or website, except where caused by our gross negligence or wilful misconduct.

To confirm before publication

  • Have a UAE legal adviser review the liability wording.

09Governing law

These terms are governed by the laws of the Emirate of Sharjah and the federal laws of the United Arab Emirates.

To confirm before publication

  • Confirm the governing law and the courts that have jurisdiction.

10Contact

Questions about these terms can be sent to lvperformance.ae@gmail.com.